Field Services Engineer - Tactical Radios

  • MPH
CDI Défense

Description de l'offre

Job Location: Qatar

Project: Defence

Job description:

To be local main contact for all tactical radios HF/VHF installed in Qatar and ensure customer technical support and on the job training (integration, operating, maintenance, repair).

Profil recherché

Job Description

  • In-charge to provide daily technical support to our customers for all tactical radios.
  • Provide on the job training for installation, integration, operation and maintenance with required support.
  • Collaborate with the customers and maintain high level of confidence.
  • Be attuned to customers, maintain good relations between customer and be proactive in reporting risks of dissatisfaction.
  • Build and strengthen local relationship with customer’s team as well as other local and projects stakeholders.
  • Keep up to date the installed tactical radios data base in Qatar.
  • Consolidate operational data (OLM/ILM failures, stock level, reliability).
  • Reporting to customer
  • Report end user/customer’s needs to projects stakeholders.
  • Help the program to build proposals and action plans.
  • Identify and carry out actions to push the development of services and strengthen the business.

Work Experience Requirements:                                                           

  • Advanced knowledge in 
  • Tactical radios HF/VHF (characteristics, installation, integration, operating)
  • Test bench (NTI1 up to NTI 3) & required tools for repair
  • Sub-system and System overview

Required knowledge in

  • Customer training
  • Conducting a Radio demonstration
  • Bid management process and technical proposal redaction
  • Conducting of site survey                           

Années d'expérience

7-10 ans

Niveau de carrière

Ingénieur

Niveau de formation

DUT/BTS/Bac+2

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